Privacy Notice (TechyPharma)

Effective date: 01 Jan 2026

This Privacy Notice explains how TechyPharma collects, uses, shares, and protects information when you visit TechyPharma.com or interact with us (e.g., sales inquiries, demo requests, newsletters).

If you are a customer using TechyPharma Services under a Customer Agreement, then TechyPharma typically acts as a processor/service provider for customer data, and the Customer Agreement (and Data Processing Addendum, if applicable) governs that processing.

1) Scope: Website vs. Product data

  • Website/marketing data: Information collected via TechyPharma.com (forms, cookies, analytics) and sales/marketing interactions. This notice primarily covers this data.
  • Product/Service data: Data processed inside TechyPharma applications (e.g., study documents, training records, audit trails). That processing is governed by customer contracts and configured customer controls.

2) Information we collect

We may collect the following categories:

A. Information you provide

  • Name, business email, phone number, company, job title
  • Message content (e.g., inquiry details, support questions)
  • Preferences (e.g., communication preferences)

B. Information collected automatically

  • IP address, browser type, device identifiers, operating system
  • Pages viewed, links clicked, referring URLs
  • Approximate location (derived from IP)
  • Cookie and similar tracking information (see Cookies section)

C. Information from business sources

Contact details and professional profile information from partners, resellers, events, or publicly available sources (e.g., LinkedIn) where permitted by law.

3) How we use information

We use information to:

  • respond to inquiries, schedule demos, and provide requested information
  • operate, maintain, and secure the Site
  • personalize content and improve Site performance
  • send product updates, webinars, and marketing communications (you can opt out)
  • comply with legal obligations and enforce our terms
  • prevent fraud, abuse, and security incidents

4) Legal bases (where applicable, e.g., GDPR/UK GDPR)

We process personal data based on:

  • contract / pre-contract steps (responding to demo requests)
  • legitimate interests (site security, improvement, B2B marketing where allowed)
  • consent (certain cookies, email marketing in some regions)
  • legal obligations (compliance, lawful requests)

5) Cookies and analytics

We use cookies and similar technologies to:

  • enable core site functions
  • understand usage and improve the Site
  • measure campaign effectiveness

You can control cookies through your browser settings and, where implemented, our cookie banner/preferences tool.

6) How we share information

We may share information with:

Service providers (processors)

Hosting, analytics, CRM, email delivery, scheduling, customer support tools—only as needed to provide services to us, under confidentiality and security obligations.

Business transfers

If TechyPharma is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction.

Legal and security

To comply with law, protect rights, investigate fraud, or respond to lawful requests.

We do not sell your personal information in the traditional sense. If laws define "sale" or "sharing" differently (e.g., certain ad tech), we will provide required choices where applicable.

7) International data transfers

We may process information in countries other than where you live. Where required, we use appropriate safeguards (e.g., contractual protections) for cross-border transfers.

8) Data retention

We keep personal information only as long as needed for the purposes described:

  • inquiry and sales records: typically retained for a reasonable business period
  • marketing: until you opt out or we refresh our lists
  • security logs: retained for security and audit purposes for a limited period

Retention may be longer if required by law or needed to resolve disputes.

9) Security

We use administrative, technical, and organizational measures designed to protect information, such as access controls, logging/monitoring, encryption where appropriate, and security review practices. No system is 100% secure, and we cannot guarantee absolute security.

10) Your rights and choices

Depending on your location, you may have rights to:

  • access or delete personal information
  • correct inaccurate information
  • object to or restrict certain processing
  • withdraw consent (where processing is based on consent)
  • opt out of marketing emails (use the unsubscribe link or contact us)

To submit a request, contact us at bd@techypharma.com. We may verify your identity as required by law.

11) Children's privacy

The Site is not intended for children, and we do not knowingly collect personal information from children.

12) External links

Our Site may link to third-party websites. Their privacy practices are governed by their own policies.

13) Updates to this Privacy Notice

We may update this notice periodically. We will change the "Effective date" and may provide additional notice if required.

14) Contact

Privacy questions or requests: bd@techypharma.com

Address: B602, Pratishtha-72 near ocean colina, Naranpura, Ahmedabad, Gujarat, India 380013